TERMS + CONDITIONS
100% of invoice must be made before delivery.
Production will take place 7-10 working days for any customised products.
If any longer it will be communicated (eg: Pre- Order Items).
We can courier to your door for an additional cost which needs to be paid with the invoice.
Unfortunately sometimes extra courier fees apply if the product is a bit bigger- We will call you and let you know what the difference is before sending.
Writing the future will not be held responsible for any damages in transport.
We do however package our product/s with lots of protection & care to try make sure there are no damages via couriering.
Once the product has left our premises we take no responsibility for damages.
We do not do refunds or exchanges so please ensure you are sure of your order before placing it.
The prices we charge for using our services / for our products are listed on the website.
We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.
Additional information about pricing and sales tax is available on the payments page.
Please note all our products are handmade.
Although we can't guarantee every single item will be identical, we can say we will try our darndest to get as close as possible.
Please note imagery and colour may differ from those presented on social media and our website.
Due to this please note a lead time of 7-10 days can be expected to manufacture any product.
If any order is sent with a custom cutout or print- Please ensure you have spelt this correctly on the website as we will not be held responsible for any errors.